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How to Compete with Amazon

posted July 15, 2009

Posted by Thomas Riggs in Bookselling books independent

Amazon, far from an evil behemoth, gives customers what they want: low prices, unlimited choices, and easy shopping from home. Unlike Wal-Mart, which often peddles low-quality products, Amazon sells both the good and the bad, the passing fad and the classic. Try finding a rare book by a Senegalese writer, and you’ll be relieved by Amazon’s deep reach into even the most obscure corners of publishing. So what does that leave to the independents?

Their strong points have always been personal service, informed recommendations, browsing of real books . . . But now, emerging on the fringes of the book world, might be a new weapon for independents, as well as bookstore chains, in their battle with Amazon.

Meet the Espresso Book Machine.

Browse a screen for book titles, read a few pages of a book, and click. The machine will print out a copy of the book in front of your eyes. You think Amazon’s two-day delivery is great? Try instant gratification.

Although not all books are available on it, more will be coming soon. Here is a video about Angus & Robertson of Australia, the first retail chain in the world to adopt the Espresso Book Machine.

In Manchester Center, Vermont, the Northshire Bookstore recently became the first independent bookstore in the United States to have an Espresso Book Machine.

Imagine the independent bookstore of the future. Walk in and browse through shelves of real books. Talk with sellers who know publishing and can suggest titles you would never have found on your own. Still can’t find a physical book to buy? Step up to the Espresso Book Machine, view virtually every book known to humankind, and click.

Amazon, now seemingly unstoppable, is dependent upon an antiquated and environmentally questionable distribution system: trucking books to warehouses, sending packages through the mail. In a world connected by wires and wirelessly, it’s hard to see how that system will survive capitalism’s unforgiving drive toward lower costs.


Brave New World of Publishing

posted July 7, 2009

Posted by Mariko Fujinaka in Bookselling publishing technology trends

50-dollar-ebook
Image by Wayan Vota via Flickr

We are gearing up to launch ourselves into our publishing venture, and to prepare, we’ve been doing a lot of research. There are many, many opinions about the current state of the publishing industry and the direction in which it is headed. Some will tell you publishing is on the brink of death; others feel there has not been a better time to enter the industry. What is clear is the industry is in flux and affected by changes in the economy and technology.

A somewhat controversial topic, or at least one that generates a lot of opinions, is that of digital books or e-books. Personally I think that as long as there are books to read, it doesn’t matter whether they are on a printed page or in digital format. I like to switch back and forth between digital and printed books, but there are diehards out there who would prefer to avoid e-books.

I don’t know which format author J. A. Konrath prefers for reading, but in a recent blog post he made a strong case for e-books, explaining why and how publishers should produce them. A few points I found particularly interesting and thought provoking:

  • Books cost too much: Konrath details how publishers determine the price of a print book and how that model can and should be changed. He argues that publishing companies are basing e-book pricing on traditional print pricing, which is calculated by profit per unit and doesn’t apply to e-books.
  • Piracy should be battled not with higher security and restraints but with cheaper prices and greater accessibility: Konrath believes it is a waste of time and money for a publisher to try fight piracy. If books are cheap and easy to access and purchase (in other words, get rid of proprietary formats), Konrath argues, buyers wouldn’t pirate or steal books.
  • In the future, authors may no longer need publishers: Self-publishing in a digital world is easier than ever, so authors may opt to do their own legwork and keep all the profits for themselves. Konrath is testing this premise by selling his unpublished works in digital form online, and so far he is getting positive results.

Konrath is the first to admit he could be wrong on many points, but he presents a persuasive and interesting conversation. Konrath may not be able to predict the future, but it’s hard to argue with his opinion that the publishing industry is in for some big changes.


Baudelaire on Windows Mobile

posted June 18, 2009

Posted by Thomas Riggs in books technology

Not everyone has an IPhone. It’s not even the best-selling smartphone brand (worldwide market shares are Nokia, 41 percent; Blackberry, 20 percent; Apple, 11 percent). So when the news arrived that IPhone owners could download Kindle books from Amazon.com, many people were left out.

Fortunately, until Kindle apps appear for other smartphones, there are good alternatives. Among the best are Mobipocket, a French company bought by Amazon in 2005, and eReader, owned by Barnes & Noble. Both have apps available for most smartphones, including my own, the Samsung Omnia, run on Windows Mobile.

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I’ve been surprised by how pleasant and useful it is to read on a cell phone, despite the three-inch screen. Reading on my phone has been a slippery slope. It started with text messages, then e-mail, then the newspaper. When I signed up with Mobipocket, I decided I would start with a book of poems—short things to read when I was stuck somewhere and had nothing to do. With Mobipocket I was able to connect to the site and buy a book directly from my phone.

I love paper books, so in evaluating Mobipocket and eReader, the real test was whether I would use them. I didn’t have to wait long to find out. One evening at the grocery store, I found myself in the longest line of my life. I was stuck near the cosmetics and couldn’t even see the cashiers. As people grumbled around me, I decided this was the moment. I pulled out my phone. I opened up Les Fleurs du Mal. By the time I got a glimpse of the cash register, I had already read three curious, ecstatic poems by Baudelaire.


Sherman Alexie in Battle with Digital Books

posted June 10, 2009

Posted by Thomas Riggs in books publishing

A long time ago I saw Sherman Alexie at a reading in Spokane, Washington. Still in his twenties, Alexie arrived late. He stumbled to the podium, pretending, I think, to be drunk, and mumbled insults at the audience. As I remember, he left shortly afterward without reading a thing. Alexie was new on the scene, but his gift as a writer was already matched by a dramatic, provocative presence that got people’s attention.

A book worth reading, published by Grove Press. Click for more information.

A book worth reading, published by Grove Press. Click for more information.

I thought of this event recently when I was reading a New York Times article on BookExpo America. There was Sherman Alexie, now a famous writer, quoted about ebooks. On his plane going to the convention, he saw a woman reading a Kindle. According to article, Alexie, who thinks Kindles are elitist, “wanted to hit” the woman.

I doubt Alexie really wants to hit anyone, but like many literary people, he hates and fears digital books. For authors the fear is understandable. Ebooks are potentially threatening. But this antidigital urge seems to be part of a broader trend, another act in the man versus machine drama. An earlier scene occurred in 1987, when Wendell Berry wrote a piece in Harper’s describing his disdain for computers. Although compelling, the essay was widely criticized, especially for being sexist. Instead of using a computer, Berry said in the essay, he asked his wife to type his work.

Alexie, too, received mixed reviews from his comments. To his credit, Alexie on his website wrote about the many people who sent him e-mails supporting ebooks. Some, because of physical ailments, couldn’t read without the Kindle or similar machines. Alexie, who said he has not allowed his books to be available digitally, announced he would be meeting with “folks at Amazon and Kindle” and promised not to “beat up anybody” there.

Here, in another context, is Alexie in a provocative duel.


Me and My Kindle

posted April 13, 2009

Posted by Mariko Fujinaka in technology

While I do like gadgets, I don’t consider myself to be a fanatic, and when the Amazon Kindle e-book reader first came out, I was not one of the clamoring fans. I did warm to the idea of the Kindle, though, mostly when I realized I could eat with both hands and read at the same time. I preordered a Kindle and was fortunate enough with the timing to qualify for the second generation Kindle (the Kindle 2).

Here’s another confession: I did very little research on the Kindle before ordering it. I had just heard it was great, that many felt they read more since buying one, that sort of thing. Now, another main reason I bought a Kindle was because I assumed it had a backlight that would allow me to read in bed or in dark rooms. Imagine my surprise when the Kindle arrived, and it had no light! Later I learned this was intentional: the Kindle is supposed to mimic actual paper as closely as possible, plus a backlit screen can cause eye strain. Still, it would be nice to have the option.

My initial impression of the Kindle was, I must admit, a bit more negative than positive. There were some little things I didn’t particularly love about it: the lack of a backlight, the small size of the screen (you can adjust the size of the text, which does help, but it seemed I was turning pages every few seconds), and the inability to adjust the contrast or grayness of the screen (the screen is a wee bit dark for my eyes). It’s a bit of a challenge to buy something sight unseen!

Despite my first reaction, I have grown to appreciate and enjoy my Kindle. I have now read about five books on the device and am fully comfortable with it. I won’t give up actual physical books, but it’s very handy to have the Kindle. The price of $359 is still quite steep, though, and makes it inaccessible to most people. Plus you should really get a case, which will run you an additional $30, but I suppose that is better than dropping the thin sliver of a Kindle and breaking it. If prices come down to around $200, I think we’ll see a lot more Kindle owners.

What do you think about the phenomenon of the Amazon Kindle or of e-book readers in general? Do you have a Kindle? How do you like it?


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